All Systems Operational

Transacional Operational
Autorizador Digital Operational
Autorizador Físico Operational
Bandeiras / Emissores / Parceiros Operational
e-Commerce - Parceiros Operational
e-Commerce - PSP Operational
Liquidação Financeira (PagFor) Operational
Pix Operational
Canais de Relacionamento Operational
App Cielo Operational
Centrais de Atendimento Operational
Salesforce Atendimento Operational
Site Cielo Operational
Produtos de Prazo Operational
ARV Operational
RRD0 Operational
RRD1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 3, 2025

No incidents reported today.

Jul 2, 2025
Resolved - This incident has been resolved.
Jul 2, 14:03 GMT-03:00
Update - We are continuing to investigate this issue.
Jul 2, 13:54 GMT-03:00
Investigating - We are currently investigating this issue.
Jul 2, 13:31 GMT-03:00
Jul 1, 2025
Resolved - Ambiente normalizado.
Jul 1, 15:49 GMT-03:00
Investigating - Incidente reportado, estamos investigando o problema.
Jul 1, 15:45 GMT-03:00
Resolved - Ambiente normalizado após ações do emissor.
Jul 1, 10:12 GMT-03:00
Monitoring - Identificado uma queda na taxa de conversão de pagamentos QR Code PIX via e-commerce para o emissor Itaú.
Jul 1, 10:00 GMT-03:00
Jun 30, 2025
Resolved - This incident has been resolved.
Jun 30, 14:25 GMT-03:00
Investigating - Incidente reportado, estamos investigando esse problema.
Jun 30, 14:14 GMT-03:00
Jun 29, 2025
Resolved - Ambiente normalizado.
Jun 29, 13:04 GMT-03:00
Investigating - Identificada indiponibilidade parcial na autorização do Mundo Físico (60% de transações negadas) para o emissor Bancoob nas bandeiras Mastercard (Crédito e Débito) e Visa (Débito).

Emissor sinalizado, avaliando o problema.

Jun 29, 10:48 GMT-03:00
Jun 28, 2025
Resolved - Ambiente normalizado.
Jun 28, 14:29 GMT-03:00
Identified - Incidente reportado, estamos investigando esse problema.
Jun 28, 12:25 GMT-03:00
Resolved - Este incidente foi resolvido.
Jun 28, 00:58 GMT-03:00
Investigating - Incidente reportado, estamos investigando esse problema.
Jun 27, 21:44 GMT-03:00
Jun 27, 2025
Resolved - Incidente reportado, estamos investigando esse problema.
Jun 27, 16:01 GMT-03:00
Jun 26, 2025
Resolved - Ambiente normalizado após ações do time Cielo
Jun 26, 19:55 GMT-03:00
Identified - Indisponibilidade no acesso ao Site Cielo (bad gateway 502)
Jun 26, 17:44 GMT-03:00
Resolved - Ambiente normalizado.
Jun 26, 13:04 GMT-03:00
Identified - Confirmado problema no ambiente do emissor, afetando todo o mercado.
Jun 26, 12:24 GMT-03:00
Investigating - Incidente reportado, estamos investigando esse problema.
Jun 26, 11:46 GMT-03:00
Resolved - Este incidente foi resolvido.
Jun 26, 09:09 GMT-03:00
Investigating - Incidente reportado, estamos investigando esse problema.
Jun 26, 08:43 GMT-03:00
Jun 25, 2025
Resolved - This incident has been resolved.
Jun 25, 16:34 GMT-03:00
Investigating - We are currently investigating this issue.
Jun 25, 15:30 GMT-03:00
Resolved - This incident has been resolved.
Jun 25, 11:24 GMT-03:00
Investigating - Identificado um alto volume de transações Não Finalizadas para o Pagador API
Jun 25, 10:20 GMT-03:00
Resolved - Ambiente normalizado.
Jun 25, 02:00 GMT-03:00
Update - Incidente reportado, estamos investigando esse problema.
Jun 24, 22:30 GMT-03:00
Investigating - Incidente reportado, estamos investigando esse problema.
Jun 24, 22:08 GMT-03:00
Jun 24, 2025
Resolved - This incident has been resolved.
Jun 24, 19:05 GMT-03:00
Investigating - We are currently investigating this issue.
Jun 24, 16:52 GMT-03:00
Resolved - This incident has been resolved.
Jun 24, 13:10 GMT-03:00
Investigating - We are currently investigating this issue.
Jun 24, 12:04 GMT-03:00
Jun 23, 2025

No incidents reported.

Jun 22, 2025
Resolved - Ambiente normalizado.
Jun 22, 12:29 GMT-03:00
Identified - Identificamos transações para o produto Voucher com retorno 91 (Timeout) nas operações realizadas por meio das bandeira Verocard/Verocheque.

Em analise pela bandeira.

Jun 22, 11:55 GMT-03:00
Resolved - This incident has been resolved.
Jun 22, 00:38 GMT-03:00
Investigating - Incidente reportado, estamos investigando esse problema.
Jun 22, 00:32 GMT-03:00
Jun 21, 2025

No incidents reported.

Jun 20, 2025
Resolved - Ambiente normalizado
Jun 20, 23:28 GMT-03:00
Identified - Identificado uma indisponibilidade nos pagamentos via PIX através do emissor Bradesco às 22h30
Jun 20, 22:54 GMT-03:00
Resolved - Normalized environment
Jun 20, 18:04 GMT-03:00
Update - We are continuing to investigate this issue.
Jun 20, 18:04 GMT-03:00
Investigating - We are currently investigating this issue.
Jun 20, 15:56 GMT-03:00
Jun 19, 2025

No incidents reported.